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PASS Staff
The PASS staff is dedicated to providing the essential tools necessary for a student’s success in college.  The staff is made up of courteous, friendly, and supportive professionals who strive to create a positive and productive atmosphere for FSU students.  All relevant contact information is below:

Harriet Douglas

Harriet

Phone: 301.687.4598
E-mail:  hdouglas@frostburg.edu

Harriet oversees the programs of the PASS department, including Tutoring, Developmental Math, and Academic Skills Development and the offices of Disability Support Services and TRiO Student Support Services.  Harriet works with a team in the Academic Success Network to develop new programs and initiatives to improve the academic success and retention of students.

   

Rachel Hoover

Rachel Hoover

Phone: 301.687.3064 
E-mail:  rshoover@frostburg.edu

Rachel is the Director of Academic Skills Development for the PASS office.  She received both her B.A. and Master's in Sociology from Texas Tech University.  She participates in a comprehensive academic support system by offering basic skills in reading and study skills development. She is also responsible for establishing, managing, and providing services designed to improve students’ basic skills development and study skills.  She also designs adjunct, supplementary programs to increase classroom success.  Rachel teaches Critical Reading and the University’s first year experience course, serves as an academic advisor to students, coordinates learning communities designed for underprepared students. 

   

Mark Smith

Mark Smith

Phone: 301.687.4066 
E-mail: msmith@frostburg.edu

Mark is the Director of the FSU Tutoring Center.  He holds a Master’s in English and a B.A. in History from West Virginia University.  He also has minors in philosophy and journalism.  He recruits, hires, and trains tutors, participates in the coordination of persistence programs, conducts tutoring services workshops, and teaches Introduction to Higher Education Courses and Freshman Composition. 

   

Rhiannon Morgret

Mark Smith

Phone: 301.687.4483  
E-mail: rcmorgret@frostburg.edu


Rhiannon works as the Director of Disability Support Services. She received her B.A. from Frostburg State University in Sociology and her Master’s degree in Teaching Special Education from The College of Notre Dame of Maryland. She is currently working on her PhD in Instructional Leadership. Rhiannon works with students that identify themselves as having a disability and in need of some type of accommodation. She serves students with numerous different disabilities and varying degrees of need for accommodations. She also helps students to self-advocate for themselves in regards to their disability.  

   

Kim Kurek

Mark Smith

Phone: 301.687.4442
E-mail:  kmkurek@frostburg.edu

Kim is the Director of the Developmental Mathematics (DVMT) Program offered by PASS.  She received her A.S. in Engineering Science from now Allegany College of Maryland, her B. S. in Mathematics, and her Master's of Education degree from Frostburg State University.  She serves as Lead Instructor and Program Director for DVMT courses.  She hires, trains, and supervises undergraduate student assistants, plans and develops curriculum, manages course offerings, and tracks students' success in DVMT courses.  Kim also tutors students in mathematics and teaches Introduction to Higher Education classes for incoming freshman. 

   

Justin Zimmermann

Justin Zimmermann

Phone: 301.687.3028
E-mail: jczimmermann@frostburg.edu

Justin is the Instructional Coordinator for the Developmental Mathematics (DVMT) Program offered by PASS.  He received his A.S. in Computer Science from Allegany College of Maryland and his B.S. in Mathematics from Frostburg State University.  He serves as lead instructor for all DVMT 095 courses.  He also hires, trains and supervises DVMT student instructors, plans and develops curriculum, manages course offerings, and tracks students' success in DVMT courses.

Lois Bennett

Lois Bennett

Phone: 301.687.4441
E-mail: lbennett@frostburg.edu

Lois is the office manager for PASS.  She received her A.A. in Secretarial Science from now Allegany College of Maryland.  Lois oversees the daily operation of the office, supervises office staff, maintains data files, and conducts academic skills testing.

Jennifer Lewis

Jennifer Lewis

Phone:  301-687-3077
Email:  jclewis@frostburg.edu

Jennifer is the Administrative Assistant for the Tutoring Center.  She earned her B.S. in Political  Science, Justice Studies, and Sociology from Frostburg State University. She will be graduating later this year with a Master's degree in Counseling Psychology also from FSU. She enjoys working with and assisting students in the tutoring center.