Verify your browser's compatibility using the Blackboard Browser Checker
In order to participate in a fully online, blended or web-enhanced course at FSU, students must have reliable access to a computer with Internet access. The computer system the student uses must fulfill the requirements listed within this page. All computers available in the student computer labs on campus meet these hardware requirements.
Blackboard supports four primary browsers for Learn releases. Links to the vendor sites for the browsers are included in this topic.
The browser versions listed are those that were available when Blackboard Learn 9.1 Service Pack 13 was released in June 2013. These are not the only browsers supported on this release - see Browser Support Policy for more detailed information.
Traditionally Released Browsers
The dates listed are the original release dates for general availability.
- Internet Explorer® 11 from Microsoft (17 October 2013 for Windows 8.1, 7 November 2013 for Windows 7)
- Internet Explorer 10 from Microsoft (26 October 2012 for Windows 8, 26 February 2013 for Windows 7)
- Internet Explorer 9 from Microsoft (14 March 2011)
- Some configuration options for Internet Explorer might make some features of Blackboard Learn difficult to use. To learn more, see Internet Explorer Security Zones and Compatibility View topic in this section.
- Safari® 7 from Apple (22 October 2013)
- Safari® 6 from Apple (25 July 2012)
- Safari for Windows is unsupported. Apple's continued support for this browser is unclear, and Blackboard does not test it.
Automatically Updated Channel-based Browsers
The dates listed are the latest numbered patch release dates.
Don't See Your Browser or Version Listed?
Both newer and older browsers from these vendors may be supported. Please see Blackboard's general browser support policy for Learn at Browser Support Policy.
Java and Other Browser Plugins
A handful of features in Blackboard Learn require particular additional software to be installed. Without these, the features themselves do not function. For this service pack of Learn, the following features have plugin requirements:
- Multiple file uploads in Course Files and Content Collection requires the Java Runtime Environment (JRE) from Oracle enabled as a browser plugin. The single file upload tool does not have this requirement. The upload applet is signed by Blackboard and includes a timestamping authority that allows the applet to run even after the certificate has expired.
- The Virtual Classroom Tools in courses require the JRE from Oracle enabled as a browser plugin. The Virtual Classroom applet is signed by Blackboard and includes a timestamping authority that allows the applet to run even after the certificate has expired.
- The Meeting Room and Blackboard Collaborate synchronous communication features, available via Building Block, require the JRE for access to the rooms, but do not require the browser plugin. Blackboard also has additional information about how Blackboard Collaborate uses Java in the Blackboard Collaborate Support Portal.
- The Record from Webcam feature of the Content Editor requires the Flash Player browser plugin from Adobe to successfully save the recordings to YouTube.
JRE version 7 is the recommended version for features that depend on it. JRE version 6 may work, but could result in unexpected behavior. Oracle has acknowledged some security issues with JRE version 6.
On Apple Mac OS X, Google's Chrome browser does not support Java 7 because of incompatibilities between 64-bit Java and 32-bit Chrome. Firefox and Safari browsers do not have this limitation on Mac OS X. Users of the Chrome browser on Mac OS X must configure Java 6 support in order to access the features listed above.
Adobe Flash Player version 11 is the recommended version of the Adobe Flash Player plugin, but the YouTube service ultimately determines the version required for this plugin.
Blackboard Learn does not require any other browser plugins. To learn more about browser plugins, assistive technology, and other supporting software, see the browser support policy page at Browser Support Policy.
- Deprecation of Supported Technologies: Deprecation is a standard software practice to notify the community of future removal of support. These technologies are still tested and expected to perform in the intervening releases until the release in which they are removed from support.
- Mac OS X 10.5 “Leopard” will no longer be supported with the release of 9.1 Service Pack 10.
- Blackboard’s support of Google Chrome and Mozilla Firefox differs from the other supported browsers. Chrome and Firefox are following a rapid release strategy and releasing updates every 6 or so weeks. Chrome requires an automatic upgrade for end users, whereas Firefox offers the option to turn off the automatic upgrade. Blackboard has decided to support Chrome and Firefox in the broad sense meaning we will accept issues on both browsers and strive to resolve issues on Blackboard Learn as appropriate.
- Firefox 8 and Mac OS are not compatible with the drag and drop functions on Blackboard Learn.
- *The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every 6 weeks. For further detail on Firefox, please review the material available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for- firefox-rapid-releases/ .
- **The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases. For further detail on Chrome, please review the material available at www.chromium.org.