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Frostburg State University

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Blackboard Learn™ 9 System Requirements


If you pass all checks listed below, you should be able to use the main features of Blackboard
 
Browser
Check		 Warning
Browser:
Version:
Platform:
For a list of supported Browsers, please refer to the Browser Support Matrix.
 
JavaScript
Check		 Fail If this check fails, refer to the Browser Settings Guide for instructions on enabling Javascript for your browser.
 
Cookies
Check		 Fail If this check fails, refer to the Browser Settings Guide for instructions on enabling Cookies for your browser.
 
Popup
Window
Check		 Fail If this check fails, refer to the Browser Settings Guide for instructions on enabling Popup Windows for your browser.
 
Port 80
Check		 Fail This check works by trying to download an image through the specified port.  Port 80 is the standard web (http) port.
 
Java
Check
No Java Support.
If you see nothing to the left (or just a gray box) then Java functionality is not available.

The version of Java that Blackboard currently supports is 1.6.0_x (PC) or 1.5.0_x (Mac).  Older versions may work, but if you're experiencing problems with Blackboard, you should update your Java Plug-in.
 
Plugin Checks
Plugin Installed Version
Adobe Flash
Adobe Shockwave
Adobe Reader
Apple QuickTime
RealPlayer
Windows Media Player
Microsoft Silverlight

Blackboard Browser Check code courtesy of Mr. Shannon Meisenheimer, University of Central Missouri

Hardware Requirements:

In order to participate in a fully online, blended or web-enhanced course at FSU, students must have reliable access to a computer with Internet access. The computer system the student uses must fulfill the requirements listed within this page. All computers available in the student computer labs on campus meet these hardware requirements.

Supported Browsers & Operating Systems

Certified: fully tested and supported.
Compatible: partially tested but should function properly.
Provisional: future technologies considered supported by Blackboard Support.
Unsupported: either impossible or not tested. 

Microsoft® Windows® Operating System

  Internet Explorer®9 Internet Explorer® 8 Internet Explorer 7 Firefox (Final Release Channel)* Firefox 3.6 Google Chrome (Stable Channel)**
Windows® XP (32-bit)   Unsupported Compatible Unsupported Compatible Compatible Compatible
Windows Vista® (32-bit) Certified Compatible Unsupported Certified Compatible Compatible
Windows Vista (64-bit) Compatible Compatible Unsupported Compatible Compatible Compatible
Windows 7 (32-bit) Certified Compatible Unsupported Certified Compatible Certified
Windows 7 (64-bit) Compatible Compatible Unsupported Compatible Compatible Compatible

Apple® Mac OS® Operating System

  Safari® 5.0 Safari 4.0 Firefox (Final Release Channel)* Firefox 3.6 Google Chrome (Stable Channel)**
Mac OSX 10.5 "Leopard®" Compatible Compatible Compatible Compatible Compatible
Mac OSX 10.6 "Snow Leopard®" Certified Compatible Certified Compatible Certified
  • Blackboard strives to make all its products as accessible as possible. JAWS for Windows 11 and 12 were used during accessibility testing for SP6.
  • The following technologies are not supported:
 
  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, and 3.5
  • Safari 2.0, 3.x, and any version on Windows
  • Mac OSX 10.3, 10.4 "Tiger"
  • Java 5, although it may continue to work
  • Blackboard’s support of Google Chrome and Mozilla Firefox differs from the other supported browsers. Chrome and Firefox are following a rapid release strategy and releasing updates every 6 or so weeks. Chrome requires an automatic upgrade for end users, whereas Firefox offers the option to turn off the automatic upgrade. Blackboard has decided to support Chrome and Firefox in the broad sense meaning we will accept issues on both browsers and strive to resolve issues on Blackboard Learn as appropriate.
  • Blackboard has conducted testing using the Stable Channel of Chrome (Chrome 10) and the Final Release Channel of Firefox (Firefox 4) during testing of this release. We resolved browser related issues at the time of releases, but cannot guarantee the compatibility of future versions. We will conduct testing on the latest browsers and Blackboard Learn releases to provide timely information on browser compatibility.
  • *The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable. This channel is updated roughly every 6 weeks. For further detail on Firefox, please review the material available at http://blog.mozilla.com/blog/2011/04/13/new-channels-for- firefox-rapid-releases/ .
  • **The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies. This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases. For further detail on Chrome, please review the material available at www.chromium.org.