Authentication Errors

Passwords expire every 60 days.

The following situations will alert you that your password has expired:

• When you attempt to log in to PAWS, you see the message "Your User ID and/or Password are invalid or your Password has expired".
  Solution: Click on "Click Here to Change Password" to go to the page where you can change your password.
  
  
• When you attempt to log in to the e-mail system, you may see an "Access Denied" error message.
  Solution: Go to the Change your Password page at http://www.frostburg.edu/password to change your password.
  
  
• When you attempt to log in to Blackboard, you see the message "Valid authentication credentials were not provided".
  Solution: Click on "Reset your password at the FSU Password Change page" to go to the page where you can change your password.
  
  
• When you attempt to log in to the FSU Wireless Network, you see a Change Password window with the message "Your password on the remote network has expired".
  Solution: Following the instructions in the Change Password window to enter and confirm a new password. Then click OK. See the online instructions for Student Wireless Logon with Expired Password (PDF) for complete details.