The FSU Computing Help Desk

The FSU Help Desk assists users with various technical problems, however users are strongly encouraged to view the frequently asked questions before contacting the FSU Help Desk.

Contact the Help Desk

Online Help Desk

• Submit a new Help Desk ticket
  Use this form to create a new support case (ticket). You must have an FSU email account to submit a ticket online. Otherwise, you must call the help desk.
• Login to the Online Help Desk
  View previous tickets, account information, etc.

Most Popular Frequently Asked Questions

• How do make my router an access point to allow me to connect to the student network?
• Where can I get Anti-Virus Software?
• I've forgotten or need to change my password. How can I get it reset?
• What is the default username format?
• I am a new employee. How do I get an FSU computing account?
• How can I connect my Sony PSP or Nintendo Wii to the wireless network?
• How do I use Turnitin Plagiarism Prevention Software?
• When I try to log in on my Macintosh computer, I get the "Mac Shake" and my credentials are rejected. What should I do?

View all Frequently Asked Questions