Getting Help

FSU Help Desk

The FSU Help Desk assists users with various technical problems, however users are strongly encouraged to view the frequently asked questions before contacting the FSU Help Desk.

Click here for Help Desk hours of operation, in-person location, and contact information

Online Help Desk

Submit a new Help Desk ticket
Use this form to create a new support case (ticket)

Most Popular Frequently Asked Questions

I've forgotten my password. How can I get it reset?
What is the default username format?
What is the default password format?
How can I connect my Sony PSP or Nintendo Wii to the wireless network?
When I try to log in on my Macintosh computer, I get the "Mac Shake" and my credentials are rejected. What should I do?

View all Frequently Asked Questions

Scheduled Outages

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Current Service Status

Blackboard	ONLINE
E-Mail Access	ONLINE
Network Storage	ONLINE

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