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Are You a New Employee?

If so, use this guide as you setup, activate and begin computing at FSU. Contact the IT Help Desk for answers if you have any questions.

Receive your Username and password
All employees are automatically given a network account, with a unique username, when they are employed by FSU.

HR will have you fill out the Certification of Security form before your FSU network account will be setup. Your Department Chair and Administrative Assistant will be contacted when your account is ready.

Activate your FSU Network Account
The network account is the core of computing access at FSU.
It gives managed and secure access to the campus network and FSU computing resources. The first time you use your FSU Network Account, go to FSU's Password and Account Management Portal to set up your unique password and identity account security.  

  1. Go to Password and Account Management Portal
  2. Select Activate Your FSU Network Account
  3. Enter your FSU Username and click Submit
    (Enter your Username only, do not enter “@frostburg.edu”)
  4. Set up your four (4) identity security questions and click Submit
  5. Logout from the Portal

Activate your E-mail Account
Once you activate your FSU Network Account, you can use your FSU username and password to check your e-mail.  Go to http://www.frostburg.edu/mail and click the login link.

The first time you log in to e-mail, you will need to set your preferred display language and home time zone for your account. Be sure to Save your selections.

Sign up for BURG Alerts
It is strongly recommended that you sign up for Burg Alerts to receive public safety and/or university closing notifications by text message.

Telephone
Your department will complete the online Telephone Request Form to request that your office phone be activated. They will receive notification by e-mail when the setup of your telephone is complete. You will need to set up your voicemail as described below. Visit the Telephone page for more information.

Voicemail
Each office telephone line at FSU is set up with Voicemail. The first time you call in to your voicemail you will need to set up your voicemail box. Dial x4030 and follow the instructions of the automated attendant. You will be required to record greetings and will have the option to set up other features. Visit the Telephone page for more information. 

WiFi Setup
You can set up access to FSU’s wireless network, WiFi@FSU, on your computer, laptop or mobile device. Visit the Wired and Wireless Access page for more information, setup instructions and troubleshooting tips. You may contact the IT Help Desk for assistance if needed.

E-mail Setup
You can access your FSU e-mail from the web at http://www.frostburg.edu/mail.  The first time you do this you will need to set your preferred display language and home time zone for your account. After log in, you will go to a page where you can set these. Be sure to Save your selections.

You can also access your FSU e-mail from a computer, laptop or mobile device. Visit the Email Access page for further instructions and for a link to a setup wizard that will walk you through the process. You may contact the IT Help Desk for assistance if needed.

Printers
Most university computers have access to departmental printers. Check with your supervisor to see what printers you will need to have access to. The IT Help Desk can help you set up your printer access.

H: drive & P: drive
Employees are given personal space on the FSU network servers to store their files. This personal storage space is given the H: drive in the FSU Labs. Additionally, employees get access to shared departmental storage space which is the P: drive in the Labs. Files on the user's H: drive and P: drive are backed-up by OIT and provide a safe environment for file storage.  In addition, files stored on these drives are readily accessible from any location on campus. Contact the FSU Help Desk if you do not have access to the department’s P: drive. You can find out more about this service and instructions on how to use it on the Network Storage Space page.

Cloud Services
Partnering with Microsoft, FSU has made the Office 365 product available to employees at no cost. Office 365 is a cloud-based suite of solutions that gives employees e-mail, file storage, collaborative services and more. Employees can get things done from virtually anywhere and any device.  Visit the FSU's Office 365 page for more information.


GET HELP  -  The Office of Information Technology is here to help you have an enhanced computing experience everyday.  You can get help with any items above from the IT Help Desk.