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Key Performance
Indicators are measures of an essential performance outcome of a particular
organizational performance activity or an important indicator of a precise
health condition of an organization. Value
to the Process
Fundamental
Features of KPIs
Use
of KPIs View Potential Key Performance Indicators in FSU's Draft Strategic Plan.
* The concept of "Key Performance Indicators" is credited to D. Rowley, H. Lujan, and M. Dolence (1997), in Strategic Change in Colleges and Universities: Planning to Survive and Prosper (San Francisco: Jossey-Bass). Information on this page is quoted from or otherwise attributed to their work.
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