Log in to TutorTrac

TutorTrac Policies and Instructions for Students

Please read this full page prior to logging in to TutorTrac to make an appointment.

General information

  • You can access TutorTrax here: TutorTrac login
  • Use Mozilla Firefox or Internet Explorer (avoid Google Chrome and Mac Safari)
  • Students can make appointments remotely from anywhere at any time as long as they have access to the Internet

Available Timeslots

You will notice in TutorTrac that sessions are color-coded based on the type of appointment. Descriptions of appointments are below:

  • Green = One-to-one appointments with an individual tutor, which will take place in either Pullen 139 or 151
  • Yellow = Group appointments: Walk-in tutoring where students from other classes, as well as your own, will meet with a tutor together.

Cancelling an Appointment

To cancel online, you must do so 24 hours in advance. If you need to cancel an appointment less than 24 hours in advance, contact the Tutoring Center (contact information is provided below). A student is only allowed two no-shows. After two no-shows, a student will be locked out of TutorTrac, and an appointment must be made with the Director of the Tutoring Center for consideration for reinstatement. Here are the steps for canceling appointments on TutorTrac:

  • Login to TutorTrac
  • Find a list of your upcoming appointments on your Main Menu
  • Click the U behind the appointment you would like to cancel
  • Type a reason for cancelling your appointment

Making a Tutoring Appointment

  1. Log in with your FSU username and password (the credentials you use to access PAWS)
  2. Read the information on the Main Menu Welcome Screen. Be sure you understand and follow the tutoring policies listed there.
  3. Click on the “Search Availability” tab in the upper left hand corner
  4. Choose “Center” from the dropdown menu
  5. Choose Consultant (tutor) from the dropdown menu
  6. Choose Section (class) from the pulldown menu
  7. Choose a date range for your appointment availability search. You can use the green slide bar to choose a time range or you can select a particular day (example: MON or WED). If you want to search all availabilities, then skip Step 7 and click on the Search button.
  8. Once you see a day and time slot that fits your schedule, click on that timeslot
  9. Then choose a reason for your tutoring session from the dropdown list
  10. Type in your cellphone number in the Cellphone Number field
  11. In the Notes Section, type in what you want the tutor to help you with during the tutoring session
  12. Click Save
  13. A confirmation/reminder email will be sent to your FSU email account.
  14. If you return to the Main Menu (upper left hand corner), your upcoming appointment(s) will be listed
  15. To logoff, click Logoff in the upper left hand corner of the screen

Do You Have Questions? Contact us at…

The Frostburg State University Tutoring Center
Phone: 301-687-3077 or 301-687-4066

Contact the Tutoring Center

151 Pullen Hall
Monday-Thursday 10 a.m. - 9 p.m.
Friday 10 a.m. - 5 p.m.
Sunday 5 p.m. - 9 p.m.