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Frequently Asked Questions

I’ve forgotten or need to change my password.  How can I have it reset?
the Password Management page.

I need to access my H and P drives from off campus.  How do I connect to the VPN (Virtual Private Network) to access these drives?
Visit the VPN Access page.

How can I connect to Frostburg State University’s Wireless Networks?
Computers must be equipped with a wireless network adapter (802.11 g/n/ac) to connect to the wireless network. For students pre-configured wireless access points are available from the FSU Bookstore. Visit the Wired and Wireless Network page for details.

How do I sign-up for Frostburg State University’s BURGAlerts?
Visit the BURGAlert sign up page. You may also find the Emergency Notification System instructions (PDF) helpful.

How do I clear my browser’s cache (Internet Explorer, Firefox, Chrome and Safari)?
View the How do I clear my web browser’s cache, cookies and history (PDF) document.

Where do I go to purchase the discounted Microsoft and Adobe products?
Go to the Discount Software page.

How do I share my Outlook calendar?
View the Sharing Your Calendar in Outlook 2010 (PDF), Outlook 2011 and Outlook 365 instructions.

How do I add a shared Network Printer?
Click on Start, type \\adminprint and locate your printer. Double click on the printer name, which adds the printer to your computer under Devices and Printers.

Where can I get Anti-Virus Software for my home computer?