COVID-19 Updates and Information

COVID19 -Residence Hall Plan

In an effort to encourage social distancing and reduce the spread of the Coronavirus 19, we are closing the residence halls at Frostburg State University for the Spring 2020 semester.

You may have questions about this, here are some answers. For answers to other questions, please contact studentaffairs@frostburg.edu or rlo@frostburg.edu or Residence Life at 301-687-4121.

Per the email from Director of Residence Life, Kim Hinds-Brush on Thursday, March 19th: 

As Dr. Nowacyzk announced in his email this evening, Frostburg State University Residence Halls will be closing for the Spring 2020 semester as of today.

Current resident students will need to check out of the residence halls. In keeping with CDC guidance around social distancing, we are limiting the number of students who can be in the buildings at any given time to collect their belongings. You will see now on your housing portal that there is now a place for you to choose a move out day and time. Please note that you may only come during your appointment time.

Then in response to Governor Hogan's stay at home order on March 30th,  Dean of Students Carl Crowe emailed on April 1st, Frostburg State University is encouraging students who have essential belongings such as medications or academic materials, retrieve those belongings by Sunday, April 5th at 8PM. After that point the residence halls will be closed to all students and staff until Governor Hogan's stay at home order is lifted.

 

When can I come back to move my belongings out?

Move-out slots are available until Sunday, April 5th at 8pm. You will need to sign up for your move out time on the housing portal. A screenshot of where to find the sign up times can be found here.

 

I need to move my belongings out early, can I sign up to do that?

Move-out slots will start at 8AM on Monday, March 23rd. If you need to come to campus earlier than Monday, you may make a request to the Residence Life Office at RLO@frostburg.edu

 

I need more than 2 hours to move, can I sign up for two slots?

No, please move all of your belongings out in your two hour slot. If you have an extenuating circumstance, please contact the Residence Life Office.

 

Can I change my time slot? 

Yes, please revisit the housing portal to change your time slot if needed. You will only have card access to the residence hall during your two hour time slot.

 

Are my belongings still in my room?

Yes, we have not removed any belongings from student rooms. Any belongings still in rooms after Sunday, April 5th at 8pm will continue to be secure in the room. After the stay at home order is lifted our office will be in touch will those students with a plan for retrieval of remaining belongings.

 

I have (or have been exposed to) COVID19, can I wait to collect my belongings?

Yes! We want to look out for your health as well as those around you. Please contact the Residence Life Office to inform us and we will work with you to schedule a time 2 weeks after last symptoms or last exposure for you to collect your belongings.

 

Will there be helpers available to assist in moving my belongings out?

Unfortunately, we cannot provide moving assistance because of our adherence to the CDC's guidance regarding social distancing. We encourage you to plan accordingly and bring a friend or family member to assist you.

 

Where can I park while moving my belongings?

To avoid congestion in the parking lots, if you arrive to campus early, you may park and wait in the PE Center lot.

 

When unloading please park in the lots below:

Frederick and Annapolis residents should park in the Annapolis Lot.

Cumberland and Westminster residents should park in the Westminster lot.

Simpson residents should park in the Simpson lot.

Frost residents should park in the Frost lot.

Gray residents should park in the PAC or Gray lot.

Diehl, Sowers, and Allen residents should park in the Sowers lot.

 

I have an extenuating circumstance (including, international and homeless students) and would like to request to stay on campus after March 22nd.

Note: Applications for continued stay are now closed as of March 29th.

 

Please fill out the COVID-19 Housing Request. Please note that if approved you may be asked to relocate to a different building or room on campus.

 

What should I do if I have slow/no internet at home?

Here are some resources for you:

Spectrum Cable

For households with school- and college-aged kids who don't have a Spectrum broadband subscription, Charter will offer free Spectrum broadband and Wi-Fi access for 60 days at any service level up to 100Mbps. It will also open up hotspots for public use. For those who already have Spectrum broadband, data caps have been removed. For more information call: 1-844-488-8395.

T-Mobile/Metro

Starting now, all current T-Mobile and Metro by T-Mobile customers have unlimited smartphone data for the next 60 days (excluding roaming). All T-Mobile and Metro by T-Mobile customers are provided an additional 20GB of mobile hotspot/tethering service for the next 60 days.

Sprint

Customers with metered data plans will receive unlimited data per month for 60 days (a minimum of two bill cycles) at no extra cost. Sprint will provide customers with an additional 20GB of mobile hotspot data per month for 60 days (a minimum of two bill cycles) at no extra cost.

Mint Mobile

From March 15, 2020 through April 14, 2020, Mint Mobile will be providing all current and new customers with free unlimited high-speed data add-ons. 

AT&T

Public WiFi hotspots open to the general public. 

Verizon

Public WiFi hotspots open to the general public.

AT&T Broadband

All data caps lifted. 

 

I already moved all of my belongings out of my room, can I mail my key back?

Yes, you may mail back your key to our office. It would be best to tape it to an index card with your name, room, and hall number, then send it in a padded envelope. Our address is:
Residence Life Office
101 Braddock Rd.
Frostburg, MD 21532

Will I get a refund for my room and board?

A pro-rated refund plan for on-campus rooms and meal plans for students not approved to return to campus is being developed. All students should have received an email from University Billing by March 31st regarding this matter.

 

I was approved to stay, will Chesapeake be open?

All students approved to stay will be contacted by staff to arrange meal ordering and pickup to limit interaction.

 

My RA and Hall Director have been supportive, will they still be able to help?

Your Hall Director will remain an advocate and support for you. Please check your email for communication from them. They will be able to help connect you to resources available to you in new formats, including CAPS, academic support, disability support, and career services. We want to continue to support your academic progress and connect you with your community as we move to this new learning environment.

 

Will the halls be open in Fall 2020?

Yes, at this point the plan is that campus, including the residence halls, will be open in Fall 2020.

 

Is Housing Selection still happening?

Yes! If you are looking for a roommate, a great way to connect is to create a roommate profile in the Housing Portal, and search for other students. All rooms available to upperclassmen are now available on the housing portal for selection. For assistance please contact Katie Buehner, Assistant Director of Residence Life.