COVID-19 Updates and Information

Volunteering for the Cultural Events Series at Frostburg State University

The Cultural Events Series will host over 10,000 patrons every year and we would love to have you on board as a part of our team!


We consider our ushers to be part of our public relations team. It is the smiling faces of our volunteers that greet our patrons at each performance. We work hard to take care of our volunteers by keeping them well-informed and well-trained. In exchange, we ask that our volunteers give their very best to CES and our patrons.


Be an integral part of some of the most extraordinary performances in the tri-state area
Meet other people in our community who also love and support the arts
See performances when working a shift


Training sessions for new volunteers are typically held in August. Contact the volunteer coordinator at 301.687.3137 or for more information, or download the CES volunteer application to get started now at Ushering gets you inside the world of professional performing arts. See how things work and meet the people who make it happen. Share this experience with many others who have an abiding devotion to theater, the arts and their community. Volunteer with CES!


  • Welcome guests, groups and tours to the performance
  • Provide general information and directions.
  • Help with other problems or questions as they arise.
  • Direct event patrons to the appropriate entrance; assist with late arrivals.
  • Assist visitors with special needs.

Ushers / Ticket Takers

  • Welcome guests to the performance.
  • Check tickets to ensure the guest is here for the correct performance and enters correct theater entrance.
  • Distribute programs and any other collateral materials as directed.
  • Escort and/or direct the guest to his/her seat.
  • Address any seating issues or concerns.
  • Monitor doors pre-performance until house manager opens the house to patrons.
  • Perform pre-event and post-event walk through of assigned section of the performance hall to ensure seats are clean and lint free, aisles are clean, seats are up, etc.
  • Monitor the doors after the performance has started to assist late arrivals.
  • Prepare exits for intermission and re-entry for the second act.
  • Assist with wheelchair service, infrared hearing devices, etc., as needed.
  • Keep any queuing lines orderly and moving smoothly.


  • Distribute posters and brochures
  • Box office assistance

Volunteer Application