Volunteering for the Cultural Events Series at Frostburg State University
The Cultural Events Series hosts thousands of patrons every year. We would love to have you on board as a part of our team!
YOUR MISSION – YOU REPRESENT US
We consider our ushers to be part of our public relations team. It is the smiling faces of our volunteers that greet our patrons at each performance. We work hard to take care of our volunteers by keeping them well-informed and well-trained. In exchange, we ask that our volunteers give their very best to CES and our patrons.
THE PERKS
- Be an integral part of some of the most extraordinary performances in the tri-state area.
- Meet other people in our community who also love and support the arts.
- See performances when working a shift.
Training sessions for new volunteers are typically held in August. Contact Joel Hoover at 301-687-3044 or jehoover@frostburg.edu for more information or complete the CES volunteer application to get started now.
Share this experience with many others who have an abiding devotion to theatre, the arts and the community. Ushering gets you inside the world of professional performing arts. See how things work and meet the people who make it happen.
Greeters
- Welcome guests, groups and tours to the performance.
- Provide general information and directions.
- Help with other problems or questions as they arise.
- Direct event patrons to the appropriate entrance
- Assist with late arrivals.
- Assist visitors with special needs.
Ushers / Ticket Takers
- Welcome guests to the performance.
- Check tickets to ensure the guest is here for the correct performance and enters the correct theater entrance.
- Distribute programs and any other collateral materials as directed.
- Escort and/or direct guests to their seats.
- Address any seating issues or concerns.
- Monitor doors pre-performance until the house manager opens the venue to patrons.
- Perform pre-event and post-event walk-through of the assigned section of the venue to ensure seats are clean and lint-free, aisles are clean, seats are up, etc.
- Monitor the doors after the performance has started to assist late arrivals.
- Prepare exits for intermission and re-entry for the second act.
- Assist with wheelchair service, infrared hearing devices, etc., as needed.
- Keep any queuing lines orderly and moving smoothly.
Administrative
- Distribute posters and brochures.
- Assist in the box office.