Labs & Classrooms

Gira Center Lab Hours

The Gira Center Computing Labs are open the following hours during normal semester operation.

Sunday 3:00pm - 10:00pm
Monday 8:00am - 10:00pm
Tuesday 8:00am - 10:00pm
Wednesday 8:00am - 10:00pm
Thursday 8:00am - 10:00pm
Friday 8:00am - 5:00pm
Saturday 1:00pm - 5:00pm

Please note: Weekly schedule may vary. Contact the FSU IT Help Desk to verify hours of operation for the current week.

Gira Center Computing Labs

(5) computing labs are located on the first floor of the Gira Center Rooms 122, 127A, 127B, 133, 134. Labs 127A and 127B can be combined to form one 60-seat lab.

  • Labs are open to students, faculty, and staff of the University.
  • Labs may be reserved for class.
  • Labs contain both Windows & Macintosh systems & high-quality black and white laser printers. A scanner is located next to the IT Help Desk.
  • Each lab has handicap accessible workstations.
  • Lab computers require logging on with an active FSU username and password.

Lab Usage Policy: No Food or Drink in the computing labs

Gira Center Computing Counter

Bring your laptop, bring your tablet. Our mobile computing counter in the Gira Center allows you to work from your own device. Wireless access and scanning are available. The Counter is accessible during normal Gira Center building hours. (Located next to Help Desk)

24 x 7 Computing Lab

The University maintains a 24x7 computing lab that provides students with 24 hour access to University maintained computers and a printer.

Where is it?

The lab is located in room 133 of the Gira Center and is handicap accessible.

Safe and Secured

Students must use their FSU Student ID to enter the lab after building hours. The entrance is located directly across from Dunkle Hall. The lab is monitored 24 hours a day, seven days a week by security cameras.

Computers & Services

The 24x7 lab features 32 computers – most being Windows computers with a few Apple iMacs. These computers have the same software as all other computers on campus including specialized software related to specific departments. A printer is available in this lab, however, there are no scanning services.

To verify availability of software or to report a problem, contact the FSU IT Help Desk at 301.687.7777.

Printing Services

All University labs are equipped with free high-quality black and white laser printers.

Color laser printing for students is available for a small fee through the Mail and Printing Services Office in the Hitchins Building.

Reserve a Gira Center Lab

Use the online EMS Tool. Call 301.687.7090 (x7090) for assistance.

Request the Installation of Software

It’s not too soon to start planning your computer lab and classroom software requirements for the semesters ahead. It is imperative that we receive your software requests by the due date. Last minute installation requests before the start of a semester do not allow sufficient time to complete and will not be processed.

NOTE: This process is NOT for a request to PURCHASE software through Tech Funds or any other means. This is a request to INSTALL software in classrooms & labs that has already been or will be purchased. For any specialized software, you will be asked to provide licensing documentation.

Follow this procedure to ensure that labs and classrooms are adequately prepared for your classes.

  1. Review list below of standard installed software.
  2. Determine what additional software and versions you will need.
  3. Determine if your software is dependent upon other software and include the additional software in your request.
  4. Submit a Helpdesk ticket at https://webhelpdesk.frostburg.edu and select Request Type Software > Installation > Classroom or Lab. If possible have one person from your department compile a software list and submit one ticket. If needed, our Helpdesk staff can assist you with creating a ticket. They can be reached at 301.687.7777.
Standard Software Installed in Labs & Classrooms
PC Computers running Windows 10
  • Adobe Acrobat DC
  • Microsoft Office 2019 w/Office 365 (Access, Excel, InfoPath, PowerPoint, Publisher, Word)
  • Firefox
  • Google Chrome
  • Respondus Lockdown Browser
  • VLC Media Player
Apple Computers running macOS 10.13 or 10.14
  • Microsoft Office 2019 (Excel, OneNote, Outlook, PowerPoint, Word)
  • Adobe Acrobat DC
  • iMovie, Keynote, Numbers, Pages
  • Firefox
  • Google Chrome
  • Respondus Lockdown Browser
  • VLC

If you have any questions or concerns, please contact Matt Briskey at mbriskey@frostburg.edu or 301.687.4779.

Request Special Software Installation or Class Accounts

Special software needed for specific classes can be installed for student use. Only officially licensed FSU software will be installed. Proof of license or Public Domain status is required.

The instructor is responsible for contacting the Office of Information Technology at 301.687.7090 to request the installation of special software at least three weeks in advance. Additional time may be needed if software must be ordered prior to installation. Class software installed at the instructor's request remains on the network for the duration of the class.

Each computer user must have access to a personal or class account in order to use lab or personal computers and some FSU computing services (such as e-mail). If special access accounts are (or may) be needed, it is the responsibility of the instructor to contact the Office of Information Technology at 301.687.7090 at least two weeks in advance to arrange the creation of these accounts

IT Help Desk

We are here to help!
Phone: 301.687.7777
x7777
Available 24/7
Location: Gira Center Room 123
Email helpdesk@frostburg.edu
Walk-In Service Hours
Sunday: 3:00pm - 10:00pm
Monday: 8:00am - 10:00pm
Tuesday: 8:00am - 10:00pm
Wednesday: 8:00am - 10:00pm
Thursday: 8:00am - 10:00pm
Friday: 8:00am - 5:00pm
Saturday: 1:00pm - 5:00pm

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