Password Management

Identity and Password Management are in your hands!

Enjoy the ease of managing your own password and identity profile. Students, faculty, and staff have access to activate a new FSU Network account (for first-time users only), to change their FSU Network Account passwords and to reset expired and forgotten passwords. You can do this anytime using the Password and Account Management tools below..

Email messages will inform you when your password has been changed or if it will expire. New users can quickly set up their identity profile and can immediately start using FSU's online services (Email, PAWS, Canvas, etc.)

For First-Time Users

(new student, faculty and staff)

Find Your Username

Activate Your FSU Network Account

Password Management Options

Change Your Password

Update Phone Number or Alternate Email for Password Resets

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DUO Authentication

DUO Authentication FAQ

IT Help Desk

We're here to help!

Phone: 301.687.7777 x7777
Available 24/7
Location: Gira Center Room 123
Email: helpdesk@frostburg.edu


Manage your tickets or submit a new ticket

Service Hours

Sunday: Closed
Monday: 8:00am-5:00pm
Tuesday: 8:00am-5:00pm
Wednesday: 8:00am-5:00pm
Thursday: 8:00am-5:00pm
Friday: 8:00am-5:00pm
Saturday: Closed 


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