COVID-19 Updates and Information

Password Management

Identity and Password Management are in your hands!

Enjoy the ease of managing your own password and identity profile. Students, faculty, and staff have access to activate a new FSU Network account (for first-time users only), to change their FSU Network Account passwords and to reset expired and forgotten passwords. You can do this anytime using the Password and Account Management tools below.

Email messages will inform you when your password has been changed or if it will expire. New users can quickly set up their identity profile and can immediately start using FSU's online services (Email, PAWS, Canvas, etc.)

For First-Time Users

(new student, faculty and staff)

Find Your Username

Activate Your FSU Network Account

Password Management Options

Forgot Your Password or Password Expired

Change Your Password or Questions

Change mobile number or alternate email for Microsoft self-service password reset

Reset Password with Mobile Device

Attention: This service requires cookies. Please ensure they are enabled on the device you are using.

IT Help Desk

We are here to help!

Phone: 301.687.7777
Available 24/7
Location: Gira Center Room 123

Manage your tickets or submit a new ticket

Service Hours (Walk-ins by appointment only)

Sunday: Closed
Monday: 8:00am - 5:00pm
Tuesday: 8:00am - 5:00pm
Wednesday: 8:00am - 5:00pm
Thursday: 8:00am - 5:00pm
Friday: 8:00am - 5:00pm
Saturday: Closed

Submit a Help Desk Ticket
Submit a Help Desk Ticket

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